{
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    "slug": "how-to-dispute-apple-charges",
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    "title": {
        "rendered": "\u00bfC\u00f3mo impugnar los cargos de Apple?"
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        "rendered": "<p class=\"wp-block-paragraph\">\u00bfTe han cargado en tu cuenta de Apple algo que nunca has comprado ni autorizado? En caso afirmativo, por desgracia, podr\u00edas haber sido v\u00edctima de un fraude. Puede que incluso hayas sido v\u00edctima de la conocida estafa, de iforgot.apple.com. Si siente curiosidad por esta estafa y desea saber m\u00e1s sobre ella, puede consultar nuestro art\u00edculo sobre <a href=\"https:\/\/www.aptgadget.com\/iforgot-apple-com\/\">\u00bfQu\u00e9 es iforgot.apple.com?<\/a>. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si le cobran y desea impugnar los cargos no autorizados, no se preocupe, es f\u00e1cil hacerlo. En este art\u00edculo, le proporcionaremos una gu\u00eda sobre c\u00f3mo hacerlo. Tambi\u00e9n le proporcionaremos informaci\u00f3n \u00fatil que puede utilizar para impugnar los cargos de Apple. En este art\u00edculo, usted aprender\u00e1 qu\u00e9 informaci\u00f3n tendr\u00eda que proporcionar para que usted tenga una disputa exitosa. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para poder impugnar los cargos de Apple, tendr\u00e1s que ponerte en contacto directamente con el Soporte t\u00e9cnico de Apple. Tambi\u00e9n tendr\u00e1s que facilitar informaci\u00f3n detallada sobre la compra. De este modo, Apple podr\u00eda investigar y comprobar si tienes derecho a reembolso. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00bfC\u00f3mo impugnar los cargos de Apple?<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Familiar\u00edzate con tu cuenta de Apple<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">El primer paso para poder impugnar los cargos de Apple es asegurarse de que est\u00e1 familiarizado con su cuenta. Si has realizado una compra en Apple, podr\u00e1s encontrar informaci\u00f3n sobre el pago, como los datos de tu tarjeta de cr\u00e9dito. Si has olvidado tu contrase\u00f1a, no te preocupes, ya que hay <a href=\"https:\/\/www.aptgadget.com\/reset-apple-id-password\/\">formas de restablecer la contrase\u00f1a de Apple<\/a>. Accede a tu cuenta de Apple y revisa tus compras recientes y el importe que se ha cargado en tu tarjeta. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ir a la p\u00e1gina de Configuraci\u00f3n<\/li>\n\n\n\n<li>Revise los m\u00e9todos de pago asociados a su cuenta y las direcciones de facturaci\u00f3n<\/li>\n\n\n\n<li>Comprueba si hay otros usuarios que puedan acceder a tu cuenta.<\/li>\n\n\n\n<li>Consulte las condiciones de uso<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Contactar con el comerciante<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Abre App Store en tu iPhone<\/li>\n\n\n\n<li>Pulse sobre el icono de perfil que se encuentra en la esquina superior derecha<\/li>\n\n\n\n<li>Pulse Gestionar suscripciones. Aqu\u00ed es donde podr\u00e1 encontrar las suscripciones activas y caducadas.<\/li>\n\n\n\n<li>Pulse sobre la suscripci\u00f3n para ver la informaci\u00f3n <\/li>\n\n\n\n<li>Pulsa en Informar de un problema para abrir la p\u00e1gina del proceso de disputa de Apple. <\/li>\n\n\n\n<li>Rellene el formulario y describa su litigio. <\/li>\n\n\n\n<li>Siga las instrucciones que aparecer\u00e1n en la p\u00e1gina. <\/li>\n\n\n\n<li>Solicita hablar con un asesor del Soporte t\u00e9cnico de Apple.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Contactar con el Soporte de Apple<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visita la p\u00e1gina oficial de soporte de Apple <\/li>\n\n\n\n<li>Inicia sesi\u00f3n en tu ID de Apple<\/li>\n\n\n\n<li>Seleccione el producto que se le ha cobrado indebidamente<\/li>\n\n\n\n<li>Select Me cobraron por un art\u00edculo que no compr\u00e9 como problema<\/li>\n\n\n\n<li>Tras presentar una reclamaci\u00f3n, un representante de Apple se pondr\u00e1 en contacto contigo por correo electr\u00f3nico o por tel\u00e9fono. <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Si no puede resolver el problema, puede dirigir su queja al centro de resoluci\u00f3n de quejas en l\u00ednea. Tenga en cuenta que esto podr\u00eda tardar unos 10 d\u00edas laborables. Por supuesto, esto depender\u00e1 de la complejidad de su caso. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Presente una reclamaci\u00f3n ante su banco o tarjeta de cr\u00e9dito<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Adem\u00e1s de presentar una reclamaci\u00f3n a Apple, tambi\u00e9n puedes hacerlo a tu banco. De hecho, esta es una de las formas m\u00e1s eficaces de obtener un reembolso por cargos no autorizados de Apple. Llama a tu banco y expl\u00edcale la situaci\u00f3n. Aseg\u00farate de proporcionar documentaci\u00f3n que respalde tu reclamaci\u00f3n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Siga las instrucciones de su banco y existe la posibilidad de que su banco le ofrezca distintas opciones para presentar una impugnaci\u00f3n. Puedes hacerlo online o llamando a su servicio de atenci\u00f3n al cliente. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si impugna en l\u00ednea, se le pedir\u00e1 que introduzca algunos datos b\u00e1sicos sobre su transacci\u00f3n antes de poder presentar su impugnaci\u00f3n. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Solicitar un reembolso a Apple<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Cuando solicites un reembolso a Apple, deber\u00e1s facilitar la siguiente informaci\u00f3n:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>ID de Apple<\/li>\n\n\n\n<li>Fecha de compra original<\/li>\n\n\n\n<li>Art\u00edculo o servicio adquirido<\/li>\n\n\n\n<li>Importe cobrado<\/li>\n\n\n\n<li>Justificantes de pago o recibos<\/li>\n\n\n\n<li>Motivo por el que solicita la devoluci\u00f3n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Consejos para seguir avanzando en la prevenci\u00f3n<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Revise peri\u00f3dicamente su historial de compras en la tienda de aplicaciones<\/li>\n\n\n\n<li>Desconf\u00ede de las ofertas. Si es demasiado buena para ser verdad, lo m\u00e1s probable es que tenga que desconfiar. <\/li>\n\n\n\n<li>Utilice contrase\u00f1as seguras y aseg\u00farese de contar con un doble factor de autenticaci\u00f3n.<\/li>\n\n\n\n<li>Considere la posibilidad de desactivar la renovaci\u00f3n autom\u00e1tica de suscripciones. <\/li>\n<\/ul>",
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        "rendered": "<p>Did you get charged on your Apple account for something that you have never purchased or even authorized? If yes, unfortunately, you could have been a victim of fraud. You might have even be a victim of the well-known scam, of iforgot.apple.com. If you are curious of this scam and would like to know more [&hellip;]<\/p>",
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