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    "title": {
        "rendered": "Comment contester les frais factur\u00e9s par Apple ?"
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        "rendered": "<p class=\"wp-block-paragraph\">Votre compte Apple a-t-il \u00e9t\u00e9 d\u00e9bit\u00e9 d'une somme que vous n'avez jamais achet\u00e9e ni m\u00eame autoris\u00e9e ? Si oui, vous avez peut-\u00eatre \u00e9t\u00e9 victime d'une fraude. Vous pourriez m\u00eame avoir \u00e9t\u00e9 victime de l'arnaque bien connue de iforgot.apple.com. Si cette escroquerie vous intrigue et que vous souhaitez en savoir plus, vous pouvez consulter notre article sur le sujet. <a href=\"https:\/\/www.aptgadget.com\/iforgot-apple-com\/\">Qu'est-ce que iforgot.apple.com ?<\/a>. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous \u00eates d\u00e9bit\u00e9 et que vous souhaitez contester les frais non autoris\u00e9s, ne vous inqui\u00e9tez pas, c'est facile \u00e0 faire. Dans cet article, nous vous expliquons comment proc\u00e9der. Nous vous fournirons \u00e9galement des informations utiles que vous pourrez utiliser pour contester les frais factur\u00e9s par Apple. Dans cet article, vous apprendrez quelles sont les informations \u00e0 fournir pour que la contestation aboutisse. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour pouvoir contester les frais factur\u00e9s par Apple, vous devez contacter directement le service d'assistance d'Apple. Vous devez \u00e9galement fournir des informations d\u00e9taill\u00e9es sur l'achat. De cette mani\u00e8re, Apple pourra enqu\u00eater et v\u00e9rifier si vous pouvez pr\u00e9tendre \u00e0 un remboursement. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Comment contester les frais factur\u00e9s par Apple ?<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Familiarisez-vous avec votre compte Apple<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pour pouvoir contester les frais factur\u00e9s par Apple, vous devez tout d'abord vous familiariser avec votre compte. Si vous avez effectu\u00e9 un achat aupr\u00e8s d'Apple, vous pourrez trouver des informations de paiement telles que les d\u00e9tails de votre carte de cr\u00e9dit. Si vous avez oubli\u00e9 votre mot de passe, ne vous inqui\u00e9tez pas car il existe des moyens de le retrouver. <a href=\"https:\/\/www.aptgadget.com\/reset-apple-id-password\/\">Comment r\u00e9initialiser votre mot de passe Apple<\/a>. Connectez-vous \u00e0 votre compte Apple et consultez vos achats r\u00e9cents et le montant d\u00e9bit\u00e9 de votre carte. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Acc\u00e9der \u00e0 la page Param\u00e8tres<\/li>\n\n\n\n<li>Examiner les m\u00e9thodes de paiement associ\u00e9es \u00e0 votre compte et les adresses de facturation<\/li>\n\n\n\n<li>V\u00e9rifiez si d'autres utilisateurs peuvent acc\u00e9der \u00e0 votre compte.<\/li>\n\n\n\n<li>V\u00e9rifier les conditions d'utilisation<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Contacter le marchand<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ouvrez l'App Store sur votre iPhone<\/li>\n\n\n\n<li>Tapez sur l'ic\u00f4ne de profil qui se trouve dans le coin sup\u00e9rieur droit.<\/li>\n\n\n\n<li>Appuyez sur G\u00e9rer les abonnements. C'est l\u00e0 que vous pourrez trouver les abonnements actifs et expir\u00e9s.<\/li>\n\n\n\n<li>Tapez sur l'abonnement pour afficher les informations <\/li>\n\n\n\n<li>Appuyez sur Signaler un probl\u00e8me pour ouvrir la page de traitement des litiges d'Apple. <\/li>\n\n\n\n<li>Remplissez le formulaire et d\u00e9crivez votre litige. <\/li>\n\n\n\n<li>Suivez les instructions qui apparaissent sur la page. <\/li>\n\n\n\n<li>Demandez \u00e0 parler \u00e0 un conseiller de l'assistance Apple.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Contacter l'assistance Apple<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visitez la page d'assistance officielle d'Apple <\/li>\n\n\n\n<li>Connectez-vous \u00e0 votre identifiant Apple<\/li>\n\n\n\n<li>S\u00e9lectionnez le produit qui vous a \u00e9t\u00e9 factur\u00e9 \u00e0 tort<\/li>\n\n\n\n<li>S\u00e9lectionner J'ai \u00e9t\u00e9 factur\u00e9 pour un article que je n'ai pas achet\u00e9 en tant que probl\u00e8me<\/li>\n\n\n\n<li>Apr\u00e8s avoir d\u00e9pos\u00e9 un litige, un repr\u00e9sentant d'Apple vous contactera par courrier \u00e9lectronique ou par t\u00e9l\u00e9phone. <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous ne parvenez pas \u00e0 r\u00e9soudre le probl\u00e8me, vous pouvez adresser votre plainte au centre de r\u00e9solution des plaintes en ligne. Gardez \u00e0 l'esprit que cela peut prendre environ 10 jours ouvrables. Bien entendu, cela d\u00e9pend de la complexit\u00e9 de votre cas. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">D\u00e9posez un litige aupr\u00e8s de votre banque ou de votre carte de cr\u00e9dit<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">En plus de d\u00e9poser un litige aupr\u00e8s d'Apple, vous pouvez \u00e9galement d\u00e9poser un litige aupr\u00e8s de votre banque. En fait, il s'agit de l'un des moyens les plus efficaces d'obtenir un remboursement des frais non autoris\u00e9s factur\u00e9s par Apple. Appelez votre banque et expliquez-lui la situation. Veillez \u00e0 fournir les documents qui pourraient \u00e9tayer votre demande.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Suivez les instructions de votre banque et il est possible qu'elle vous propose diff\u00e9rentes options pour introduire un litige. Vous pouvez le faire en ligne ou appeler le service client\u00e8le. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous contestez en ligne, il vous sera demand\u00e9 de saisir quelques informations de base sur votre transaction avant de pouvoir soumettre votre contestation. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Demander un remboursement \u00e0 Apple<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Lorsque vous demandez un remboursement \u00e0 Apple, vous devez fournir les informations suivantes :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Identifiant Apple<\/li>\n\n\n\n<li>Date d'achat initiale<\/li>\n\n\n\n<li>Article ou service achet\u00e9<\/li>\n\n\n\n<li>Montant factur\u00e9<\/li>\n\n\n\n<li>Preuve de paiement ou re\u00e7us<\/li>\n\n\n\n<li>Raison pour laquelle vous demandez un remboursement<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Conseils de pr\u00e9vention pour aller de l'avant<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Consultez r\u00e9guli\u00e8rement l'historique de vos achats dans la boutique d'applications<\/li>\n\n\n\n<li>M\u00e9fiez-vous des offres. Si l'offre est trop belle pour \u00eatre vraie, il est fort probable que vous deviez vous en m\u00e9fier. <\/li>\n\n\n\n<li>Utilisez des mots de passe robustes et assurez-vous de disposer d'une authentification \u00e0 deux facteurs.<\/li>\n\n\n\n<li>Pensez \u00e0 d\u00e9sactiver le renouvellement automatique des abonnements. <\/li>\n<\/ul>",
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        "rendered": "<p>Did you get charged on your Apple account for something that you have never purchased or even authorized? If yes, unfortunately, you could have been a victim of fraud. You might have even be a victim of the well-known scam, of iforgot.apple.com. If you are curious of this scam and would like to know more [&hellip;]<\/p>",
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